Case Study: Urgent Replacement After Breakdown Saves Significant Costs for Marine Operation

The Situation

A manufacturer specialising in automation applications required a large number of roller guides, rails and lead screw assemblies to integrate into a bespoke solution for an end-user. The APEX transmissions team, located in a large facility in Tamworth, received the order in mid-January 2024. After requesting our assistance, the team promptly quoted the required products.

The Solution

Through our in-house machining services, the APEX team was able to manufacture the required products through a split delivery system. We ensured that the urgent products were completed within 5-7 days, while the balance items were manufactured within a 5-week lead time, as per the customer’s instructions. We pride ourselves on our dedication to quality and service. Our operational expertise means we can be flexible to your requirements and schedule, and our rigorous compliance with internationally recognised standards ensures that you can be confident in us as an authorised distributor.

The Result

Our fast lead times and in-house machining services at APEX Transmissions ensured that the products were sent out promptly to the customer. We have also maintained a strong relationship with the customer over several years, demonstrating our commitment to supporting and supplying the manufacturing industry with our knowledge and exceptional customer service.

Key Results

Reduced delivery times so the efficiency of operations can be maintained.

On-site machining services ensure quality assurance and fast lead times.